Legal
Privacy Policy
Last updated September 13, 2026.
Overview
Cedar & Loom ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit cedarloomco.com or make a purchase, how we use it, and the choices you have.
Information We Collect
When you browse our site, we may collect basic analytics data (pages visited, general location, device type) through Google Analytics.
When you sign up for a discount code, contact us, request a wholesale account, or ask to be notified when a product is back in stock, we collect the information you provide directly — typically your name and email address — through our forms.
When you make a purchase, checkout is handled entirely by Shopify, which collects your name, shipping address, email, and payment details in order to process and fulfill your order. Shopify's own privacy policy governs how that information is handled.
How We Use Your Information
- To fulfill and ship your order
- To respond to inquiries, wholesale requests, or customer service questions
- To send you a discount code or restock notification you've requested
- To understand how visitors use our site so we can improve it
We do not sell your personal information to third parties.
Third-Party Services
We work with a small number of trusted service providers to run this site and store, each of which may process your information as part of providing their service to us:
- Shopify — order processing and payment
- Netlify — website hosting and form submissions
- Google Analytics — site traffic and usage analytics
- ImprovMX — email forwarding for our business inboxes
Cookies
Our site uses basic browser storage to remember whether you've already seen our discount popup, so it doesn't show repeatedly. Google Analytics also sets its own cookies to track site usage.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing us at the address below.
Contact Us
Questions about this policy can be sent to hello@cedarloomco.com.
This is a general template and has not been reviewed by an attorney. If your business handles customer data subject to specific regulations (such as GDPR or CCPA), we recommend having this policy reviewed by a legal professional before relying on it.